Our website and services are continuously tested on all major operating systems and platforms. However, in case there are significant problems with your membership package or other services and you are still not able to get by even with the help of our customer support or FAQ, we will refund 100% of your money within 7 days of your purchase should you choose to terminate your membership package. Requests made later than the 7 day purchase date will be denied. This rule is issued by INNOVATIVE KEYS LIMITED fair usage policy in order to prevent any abuses. Payments for advertisements cannot be refunded.